Privacy Policy

Last updated: 25/06/2026

Who we are

This website, otlowry.co.uk, is operated by OT Lowry Limited, trading as OT Lowry, Notary Public (“we”, “us”, “our”), of New Broad Street House, 35 New Broad Street, London EC2M 1NH. We are registered with the Information Commissioner’s Office (ICO) under registration number [insert ICO registration number].

This policy explains how we collect and use personal data when you visit this website or contact us through it. It applies to general visitors to the site.

If you instruct us to provide notarial or related services, a more detailed notice applies to how we handle your personal data and any documents you provide as part of that instruction — see our Data Protection Privacy Notice.

If you have any questions about this policy, please contact us at [insert contact email] or by post at the address above.

Information we collect

We collect personal data in the following ways:

When you use our contact forms. Our homepage enquiry form and contact page collect your full name, email address, phone number, and the content of your message. The contact page form also allows you to upload a document if you’d like a quote based on a specific document — please only upload documents you’re authorised to share, and avoid including sensitive personal data about other people unless it’s necessary.

Automatically, through cookies and similar technologies. When you browse the site, we and our service providers may collect technical information such as your IP address, browser type, device information, and how you interact with the pages. The specific cookies in use, what each one does, and how to manage your preferences are set out in our cookie policy and consent tool, which appears when you first visit the site and can be reopened at any time via the “Manage Consent” link.

We do not currently operate a comments system, user accounts, or login functionality on this site.

How we use your information

We use the personal data described above to:

  • respond to enquiries submitted through our contact forms and provide quotations;
  • communicate with you about a potential or ongoing instruction;
  • understand how visitors use our website and improve its content and performance;
  • maintain the security of our website; and
  • comply with our legal and regulatory obligations.

The legal basis for processing enquiry form data is that it is necessary to take steps at your request prior to a possible contract, and/or our legitimate interest in responding to business enquiries. Where we use non-essential cookies (such as analytics or marketing cookies), we rely on your consent, given through the cookie banner, which you can withdraw at any time.

Who we share your information with

We may share information collected through this website with:

  • service providers who support our website and IT systems, including our website hosting and development provider, Infoserve;
  • analytics and other third-party tools, as identified in our cookie policy, where you have consented to their use; and
  • public authorities or professional bodies where we are required to do so by law or regulation.

We do not sell your personal data to third parties.

If your enquiry proceeds to an instruction for notarial services, further sharing of information — for example, with embassies, due diligence providers, or other parties necessary to complete your instruction — is described in our Data Protection Privacy Notice.

How long we keep your information

Enquiry form submissions that do not result in an instruction are retained for [insert period, e.g. 12 months] before being deleted, unless we need to keep them for longer for a legitimate business reason. Where an enquiry becomes a client instruction, retention is governed by the Notaries Practice Rules and our Data Protection Privacy Notice.

Information collected through cookies is retained for the periods set out in our cookie policy.

Cookies

This website uses cookies to operate certain features, understand how the site is used, and (where you consent) to support analytics and marketing. We use the Complianz cookie consent tool to let you choose which categories of cookies you’re happy with — you can review or change your preferences at any time using the “Manage Consent” link in the website footer.

Full details of the individual cookies used, including their name, purpose, provider, and expiry, are set out in our Cookie Policy [link to be added once the Complianz cookie policy page is published].

Your rights

Under UK data protection law, you have rights including the right to access the personal data we hold about you, request its correction or erasure, object to or restrict certain processing, and lodge a complaint with the ICO. These rights are explained in full in our Data Protection Privacy Notice, and apply equally to data collected through this website.

You can contact the ICO at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time, for example to reflect changes in the cookies or tools we use. We’ll post any changes on this page.